Updated November 1, 2026 · Zypher services update
These Terms of Service concern the official services operated by Zypher Trading Video Games, including our retail store, Zypher XP, Zypher Media, Zypher Buy List, official mobile apps and related account features where these Terms are displayed or incorporated. “Zypher,” “we,” “us” and “our” refer to Zypher Trading Video Games. Section 22 explains the scope and the priority of specific transaction terms.
Review these Terms before using the services. Use is subject to these Terms to the extent they are enforceable under applicable law; a purchase, selling submission or paid service may require separate express agreement. If you do not agree, do not use the affected service. Material changes and existing transactions are handled as described in Section 19. Nothing here retroactively changes an accepted order, warranty, selling agreement or privacy commitment, or removes a mandatory legal right.
Shopify provides the platform for our online retail store. Other features may use other service providers. Independent marketplaces, app stores and social platforms have their own terms and responsibilities.
SECTION 1 - ONLINE STORE TERMSWe may refuse or restrict service for a lawful reason, subject to accepted transaction commitments and mandatory consumer rights. Provide only information and materials you are authorized to submit, use the services for their intended purposes, and respect the account and fair-use rules in Section 26.
Personal information is handled under our Privacy Policy and applicable law. No online system can be guaranteed free from every security risk. Protect your credentials and use the designated transaction fields rather than posting sensitive details publicly. This paragraph does not reduce our legal security or privacy duties.
Our content and third-party rights are described in Sections 9 and 25. Headings are for convenience and do not change the meaning of these Terms.
General information, news, guides, opinions, catalog tools and historical material can contain errors or become outdated. We may correct or update them and do not promise that every page is complete or current at all times. Sections 23 and 27 explain editorial content and automated assistance.
This does not displace an accurate product description, accepted price, express warranty or other binding transaction commitment. Report a material error to Support@ZypherTrading.com so we can review it. Corrections affecting an order or accepted offer remain subject to the applicable agreement and law.
We may update future prices, features and available services, or suspend a feature for maintenance, security, provider changes or another lawful business reason. Published editorial content and free convenience features are not a promise of permanent availability.
A prospective update does not authorize an undisclosed charge, retroactive price increase, cancellation of a valid balance, or refusal to honor an accepted order, express warranty, required refund or accepted selling agreement. We will provide notice, an appropriate resolution and any refund required by the applicable agreement or law when a change affects a paid commitment.
Optional tools supplied by an independent provider may depend on that provider's technology, availability, terms, permissions and privacy practices. Review the relevant disclosures before using them. We do not promise uninterrupted availability or endorse an independent provider merely because its tool is offered through a service.
Any limitation concerning those tools is subject to Section 13, Zypher's own conduct, accepted transaction commitments and mandatory legal rights. Using a service provider does not excuse a binding commitment that Zypher itself made.
Links and embedded features may lead to independent sites, products, advertising and platform content. Their operators control their own services and terms. A link or embed is not by itself an endorsement or a promise that the destination will remain available or that its content is accurate. Sections 24 and 25 explain social media and rights ownership.
We are not responsible for an independent provider's conduct solely because we link to it, subject to Section 13 and applicable law. This does not exclude responsibility for Zypher's own content, representations, conduct or accepted commitments. Contact the relevant provider about its services and contact us about an issue with Zypher's own obligations.
You retain ownership of the original photos, text and other materials you provide, subject to other owners' rights. You grant Zypher a nonexclusive permission to receive, store, reproduce, format, transmit to necessary service providers, review and use those materials only as reasonably needed to operate the requested feature, process your submission or transaction, provide support, maintain appropriate records, or address a claim or legal obligation, consistent with the Privacy Policy and applicable law. You must have the rights or other lawful basis needed to submit them.
If you intentionally submit a review, comment or other contribution for public display, that permission also covers hosting, displaying and moderating it in the context for which you submitted it. It is not a transfer of copyright or an unrestricted advertising license. Private collection photos, spreadsheets, contact details, labels, claim evidence and support messages are not made public or turned into endorsements merely by being submitted. Separate permission is needed for unrelated publicity or advertising. This limited permission is not a general model-training license; any separate use must comply with applicable law and the relevant privacy commitments, including additional consent where required.
Do not submit malware, unlawfully disclose another person's private information, impersonate someone, infringe rights or knowingly make unlawful false factual statements. We may moderate material for legitimate reasons such as spam, threats, harassment, privacy violations, infringement or clearly misleading content, consistent with law and the relevant platform's rules. Disagreeing with an opinion does not make it false.
Nothing in these Terms prohibits a lawful honest review or consumer complaint, imposes a penalty for it, requires ownership of review content, or authorizes account retaliation solely for protected criticism. A nonexclusive permission to display a voluntarily posted review does not remove your ownership or lawful right to share your experience elsewhere. We do not promise to publish or respond to every unsolicited idea or compensate for feedback unless separately agreed.
Our Privacy Policy describes the handling of personal information. These Terms are not a substitute for a privacy notice, required consent, a privacy-choice mechanism or another legal disclosure. Posting a Terms update does not authorize us to retroactively expand use of information collected under an earlier privacy commitment. Applicable third-party player, app-store and platform privacy notices also govern their own services.
We may correct typographical, description, identification, inventory or pricing errors. If a material correction affects an order or accepted offer, we will communicate the issue and resolve it under the applicable agreement and law, including a required refund or renewed consent where appropriate. We do not automatically charge an increased amount or silently substitute a materially different item. An editorial estimate, cached display or unsubmitted draft is not itself a completed transaction.
Sections 21 and 27 govern accepted Buy List agreements and collection tools. Existing written commitments and mandatory rights are not displaced by this correction provision.
Free editorial, entertainment and convenience features are provided on an “as available” basis. We do not promise uninterrupted operation, error-free automated output, permanent local saved progress or continued availability of an independent platform. General informational content is subject to the limits in Sections 23–27.
These service disclaimers do not cancel or limit an express product warranty, the applicable 90-day written warranty, an accepted description or price, an agreed service obligation, an accepted Buy List agreement, a required refund or any nonwaivable consumer right. We do not disclaim implied warranties where a written warranty or applicable law prevents that disclaimer.
To the extent applicable law allows, Zypher and its personnel and service providers are not responsible for indirect, incidental, special or consequential losses arising from use of free informational or convenience features, such as claimed lost profits from an editorial estimate or loss of local entertainment progress. This does not exclude liability for our own fraud, willful misconduct, gross negligence, personal injury or any other liability that cannot lawfully be excluded, or excuse failure to perform a specific binding commitment. Independent providers remain responsible for their own services; merely embedding their player does not make Zypher their insurer.
Where a limitation is not allowed, the applicable legal protection controls. Specific accepted transaction terms and mandatory rights take priority over inconsistent general disclaimers throughout these Terms.
To the extent permitted by applicable law, you are responsible for third-party claims and reasonable losses caused by your knowingly unlawful submissions, infringement you are responsible for, fraud or willful misuse of the services. Any obligation to reimburse Zypher is limited to losses properly attributable to that conduct and lawful, reasonable defense costs; it does not cover Zypher's own fault or create a penalty for a lawful honest review, consumer complaint or assertion of legal rights. We will give reasonable notice of a covered claim and will not bind you to a settlement imposing an obligation on you without your agreement or another lawful basis.
You may stop using the services and contact us about closing an account. We may suspend or restrict misuse under Section 26 or discontinue a feature subject to applicable law. Duties that by their nature must continue, including payment for an agreed transaction, an accepted warranty, a required refund, an accepted selling agreement and lawful recordkeeping, survive closure as appropriate.
Account closure or termination does not by itself cancel a legitimate paid balance or remove an obligation to address a valid order, property in our custody or mandatory consumer claim. Privacy requests and retention are addressed under the Privacy Policy and applicable law.
These Terms, the policies they incorporate, and the specific transaction terms you accept govern the relevant service. Section 22 explains their priority. A failure to exercise a right is not by itself a waiver. These general Terms do not silently override a specific written commitment or a protection that applicable law makes mandatory.
These Terms are governed by Utah law and applicable United States federal law, subject to any mandatory consumer law or other protection that applies to you and cannot lawfully be waived by a choice-of-law provision. This section does not require arbitration, waive a jury or class-action right, impose an exclusive forum, or remove a legally required right to bring a claim in another jurisdiction. Contact us first if convenient so we can try to resolve an issue; doing so is not an additional prerequisite to exercising a legal right.
We may update these Terms and identify the updated version or date. Changes apply prospectively as permitted by law. We will provide appropriate notice of a material change, and obtain additional agreement where required. Continued use signifies acceptance only to the extent that applicable law permits it; it is not a substitute for an express authorization required for a transaction or a material new obligation.
Existing orders, warranties, accepted offers, selling terms, valid paid balances and previously made privacy commitments are not retroactively reduced merely by posting a new version. A specific later change to an existing agreement requires any notice and agreement that the law and that agreement require.
Where you agree to transact electronically, account records, checkout confirmations, submitted-list records and relevant email may be used for that transaction. Keep a copy of the agreement and records that apply to you, and keep your contact information current. Legally required delivery methods and retainable-record requirements still apply. These Terms do not by themselves enroll you in promotional messages or supply a consent that requires a separate choice.
Scope and acceptance. This section concerns items you sell or trade to Zypher through Zypher Buy List. It does not replace the policies for retail purchases, returns, warranties, or privacy. Review and expressly accept the Selling Terms & Shipping Protection and any separately displayed protection choice and price before submitting and shipping. The recorded version and any specific written agreement accepted for your submission govern that transaction. Later website changes do not retroactively impose a fee, increase a charge, or reduce rights under an accepted agreement. For inbound Buy List shipping, the specifically accepted selling terms control over inconsistent general website wording, subject to applicable law.
Free postage and transit risk. Base inbound shipping on a Zypher-provided prepaid label for an approved submission is free, with no minimum sell-list value. Providing postage does not make Zypher an insurer or guarantee a payout for a package lost or damaged in transit. Under the accepted selling terms, and to the extent permitted by applicable law, the seller retains risk until physical delivery to the designated Zypher receiving location. This does not excuse Zypher's fraud, willful misconduct, liability that cannot lawfully be limited, or failure to purchase protection expressly confirmed after the seller's approval. After physical receipt, Zypher is responsible for items in its custody under applicable law and the accepted agreement.
Optional protection and price. Additional protection is optional and is not preselected. A seller may decline it for $0 or select a total-value tier from $100 through $10,000 in $100 steps for one eligible domestic U.S. package. The seller chooses the value; Zypher selects the eligible carrier and service. Each tier has one all-inclusive Zypher price displayed before approval, with no separate handling fee added. The current schedule uses the highest modeled published protection cost among eligible USPS, UPS and FedEx services for the tier, plus Zypher's existing inclusive 10%; USPS is excluded above $5,000, so higher tiers use UPS and FedEx benchmarks. That fixed seller price is not represented as the carrier's actual premium or cost. The actual declaration is limited to the selected tier or documented eligible cash value, whichever is lower; a value in a lower $100 price band receives its lower tier price. The $100 tier has no additional charge only when the actual eligible service includes sufficient protection. The accepted amount is deducted once only after the matching carrier purchase is documented. No purchase means no protection charge. The charge is deducted from cash or from store credit after the existing bonus is calculated. No payment-card charge, negative payout, or collection of additional funds is automatically authorized. A material restriction, deductible, higher price, or materially different protection arrangement requires renewed disclosure and approval. Earlier agreements retain their accepted fee and carrier terms.
Purchase verification. Selecting protection does not activate it. Staff must verify the actual carrier purchase, label, tracking number, receipt, protected amount, eligible contents, addresses, and service before releasing a protected shipment. Automatic protection purchasing through Lero is not enabled. USPS insurance and UPS/FedEx declared-value liability are different products; declared value is not insurance. Eligibility, exclusions, proof of actual eligible value, packing requirements, deadlines, and the provider's claim decision still apply. A selected tier is an upper limit, not an automatic reimbursement or an amount added to assumed included coverage.
Packing, evidence, and claims. Use the current approved label, provide accurate shipping details, pack securely, follow carrier restrictions, include your submission reference, photograph the items and packing, and retain a staffed carrier acceptance receipt. A label-created event is not proof of carrier possession. Report loss, damage, or tracking problems promptly through the Seller Hub or Support@ZypherTrading.com. Preserve the packaging, labels, contents, and value evidence for any required inspection. Zypher coordinates claims for its purchased labels with the carrier, account holder, or provider as required. A submitted claim is not a guaranteed payment.
Additional boxes, replacements, and cancellation. Each physical box needs its own label and documented value allocation. Protection does not automatically transfer to another box, combined list, or replacement label. Obtain revised approval before changing the shipment, and never reuse or ship on a cancelled or replaced label. Separately purchased postage is not automatically reimbursed. A cancellation request is not a confirmed refund. Complete cancellation and a confirmed full refund of the unused underlying protection purchase result in a full refund of the corresponding seller price. Partial protection refunds require documented proportional reconciliation, rounded to cents and capped at the amount paid. Credit an unpaid deduction or repay a deducted charge. Externally purchased protected-label cancellations and refunds require staff review; ordinary Lero postage-refund maintenance does not automatically complete them.
Further information and legal rights. See the Buy List Shipping, Protection & Claims FAQ for practical guidance. Nothing here removes mandatory legal rights or liabilities that cannot lawfully be excluded. A carrier's actual terms and the agreement accepted for the specific submission still apply.
Zypher Trading Video Games operates the Zypher Trading, Zypher XP, Zypher Media and Zypher Buy List brands. These Terms apply to the official services that display or incorporate them, including ZypherTradingVideoGames.com, ZypherXP.com, ZypherMedia.com, ZypherBuyList.com, their official subdomains, and our official mobile apps and related account features. A brand name does not by itself identify a separate legal company. Our official app and channel links are available through our website. Be alert to impersonating sites and accounts.
Different activities have different terms. Retail purchases are governed by the applicable listing, checkout disclosures, express warranty and Refund & Warranty Policy. Selling to us is governed by Section 21 and the Selling Terms & Shipping Protection accepted for that submission. Separately accepted written service quotes and transaction-specific commitments control over inconsistent general wording. Mandatory legal rights control over every provision. Reading an article, watching a video or creating a local draft does not complete a purchase, sell your property to us, or authorize a paid service.
Purchases and interactions on independent marketplaces, app stores and social networks remain subject to those providers' applicable rules and transaction processes. Prices, inventory, promotions and features can differ across channels. These Terms do not represent that Zypher operates those third-party platforms, and they do not displace a marketplace's required buyer protections.
Zypher XP provides gaming news, release coverage, reviews, rankings, guides, collecting features and related commentary. Reviews and rankings include opinions. Release dates, online services, compatibility, availability and estimated values can change after publication. Historical articles describe the information available when written. We may update or correct content; we do not promise that every article or archived entry will always be complete or current. Send a factual correction with the article URL and supporting information to Support@ZypherTrading.com.
Check the actual game edition, region, platform, software version and hardware requirements before relying on a guide or buying an item. Follow applicable manufacturer safety instructions for cleaning, batteries, electronics and repairs; stop and obtain qualified assistance where a procedure is unsafe or beyond your experience. A guide is not a promise that a particular repair, modification or gameplay result will succeed. Collector commentary and estimated values are general information, not a guaranteed resale price, profit or binding buy offer. Actual product descriptions, accepted orders and accepted selling agreements remain controlling for transactions.
Articles and media can contain spoilers, gameplay violence or other mature game content. Consider the game's age rating and the originating platform's controls. Zypher XP and Zypher Media are operated by the same business that sells Zypher products, so links to our store have a commercial connection. Separate paid sponsorships or affiliate connections, where present, require appropriate disclosure with the relevant content; this general statement does not replace such a disclosure.
Zypher Media presents our videos, Shorts, Reels, photos, posts, updates and related material, including content played or displayed through YouTube, Instagram, TikTok and Facebook. Those services are independently operated. Their players, advertisements, accounts, availability, privacy practices, permissions and platform rules apply to their features. A Like, Comment, Follow or similar control may open the originating platform and require its account. Comments made there are governed by that platform's moderation and account rules.
Third-party content can be removed, restricted, delayed or unavailable because of platform changes, rights restrictions, region, age, account settings or technical issues. We do not promise permanent archives, uninterrupted playback, an exhaustive feed or identical behavior on every device. Up-next and autoplay features may continue playback according to the available player controls. An embedded player, third-party advertisement or user's comment does not by itself constitute our endorsement of that person's claims or offer. This does not exclude responsibility for content or commitments that Zypher itself makes.
Saved posts, reading lists, checkpoints, preferences and similar convenience features may be stored only in the current browser or device. Signing in does not, by itself, promise cross-device synchronization, permanent storage or recovery. Clearing browser data, changing devices, private browsing, software changes or a service interruption may reset that progress. These convenience features are separate from an accepted order, submitted sell list, purchased gift card or recorded store-credit balance.
Zypher retains the rights it owns or licenses in its original articles, original videos, branding, software and site designs. Game titles, publisher artwork, screenshots, gameplay, music, product brands and third-party platform content remain subject to their respective owners' rights; displaying or discussing them does not transfer their ownership to Zypher or to you. Except where expressly and accurately stated otherwise, Zypher is an independent retailer and content publisher, not the agent or official representative of a game publisher, console maker or social platform.
You may access the services for their intended use, share links and use sharing or embedding controls we provide. Ordinary browser caching, authorized search-engine indexing and uses permitted by applicable law remain allowed. Without the relevant permission or other lawful basis, do not commercially republish our protected original content, remove rights notices, falsely suggest Zypher endorsement, circumvent access controls, or bulk copy protected material. These Terms do not restrict fair use or other rights that applicable law does not permit us to exclude.
To report alleged copyright, trademark or other rights infringement, contact Support@ZypherTrading.com with the affected work, exact page or media URL, your connection to the rights owner, an explanation and contact details. Provide only information needed to investigate. We may request supporting information and remove or restrict material as appropriate under applicable law. This reporting route does not replace any legally required notice procedure or remedy.
Provide accurate account and transaction information, protect your sign-in credentials and promptly report suspected unauthorized access. Use only accounts you are authorized to control. Do not impersonate others, submit fraudulent orders or sell lists, abuse promotions, upload malware, access another person's private records, bypass authorization, or use automation to overwhelm the service or evade reasonable access limits. Lawful honest reviews, consumer complaints, accessibility use and other legally protected activity are not prohibited misuse.
Official mobile apps and device features may require compatible software, internet access and permissions you choose to grant through your device. Your app-store agreement and the relevant provider's terms also apply. Availability or parity across the website, iOS, Android and third-party channels is not guaranteed. Nothing here authorizes an undisclosed app subscription, recurring charge or permission change. Features may be updated or retired subject to accepted paid commitments and applicable law.
We may investigate suspected misuse and proportionately restrict an account or feature where reasonably needed for security, fraud prevention, legal compliance or enforcement of these Terms. An account restriction does not by itself extinguish a valid paid order, accepted selling agreement, warranty claim, required refund, purchased gift card or lawfully held store credit. We will address those obligations through an appropriate available channel, subject to lawful fraud investigations and applicable record-retention requirements.
Search results, catalog metadata, images, compatibility notes, availability displays, draft lists and collection-recognition or valuation tools can contain errors or become outdated. Automated tools may assist with identification, descriptions or estimates; their output is subject to verification and correction. A screenshot, photo, spreadsheet or external reference does not guarantee correct identification, authenticity, condition, contents or a particular payout. Provide accurate information and disclose missing parts, faults, modifications and nonstandard items.
A saved local draft or preliminary estimate is not a submitted or accepted transaction. Review the final details and the applicable terms before submitting or accepting an offer. Buy List approval, shipping, inspection, adjustments and payouts remain governed by the agreement accepted for that list. We do not silently increase an accepted charge or reduce a fixed accepted commitment merely because a tool or reference value changed.
Upload only materials you are entitled to provide for the requested purpose. Avoid unnecessary sensitive information, passwords, payment-account login credentials, full payment-card details and government identification in photos, files or messages. Use the requested account and payout fields for the information actually needed to complete the transaction. The limited processing permission in Section 9 does not make private collection or shipping documents public promotional content.
Purchased gift cards, refunds to store credit, promotional discounts and Buy List store-credit payouts are different arrangements. Their applicable, lawfully disclosed issuance and redemption terms and mandatory legal rights control. These general Terms add no expiration date, fee or cash-redemption restriction to a purchased gift card or valid store-credit balance. An accepted Buy List store-credit bonus and payout remain governed by that accepted selling agreement.
Achievements, badges, counters, reading progress and similar entertainment features do not by themselves have cash value or create a right to a discount, gift card or payout. A separately advertised reward or promotion is governed by its disclosed conditions, including any eligibility, timing and redemption limits. We may correct proven errors or investigate promotion abuse consistent with law and accepted commitments, without confiscating legitimate paid balances merely because a convenience feature resets or an account is closed.
Mystery boxes contain an assortment described in the applicable listing, rather than a buyer-selected set of exact titles. Images may be illustrative where disclosed. A specific promised minimum assortment or value is governed by the listing accepted for that purchase and must not be silently withdrawn. A value based on Zypher's stated store prices is not a promise of cash resale value or profit. Surprise selection does not remove an applicable express warranty, an accepted written remedy or mandatory consumer rights. Return and warranty handling remain subject to the applicable purchase terms and Refund & Warranty Policy; these general Terms do not create an automatic right to exchange an assortment for preferred titles.
Mail-in disc resurfacing and other service work we expressly agree to perform require the relevant service description, item details, quoted or otherwise agreed charges, shipping arrangements and authorization. An informational repair guide or general inquiry is not authorization to perform or charge for service. Discs and other items can have pre-existing faults, deterioration or damage that resurfacing or repair cannot correct. No restoration of functionality is promised unless expressly agreed for the specific service.
Disclose known problems and contact us before sending unusually valuable, fragile or irreplaceable items. A disclosed pre-existing condition or ordinary limitation of a process is different from loss or damage caused by our own handling. Nothing here excuses fraud, willful misconduct, negligence that cannot lawfully be excluded, or another nonwaivable duty while items are in our custody. A Buy List shipment remains governed by Section 21 rather than becoming a paid repair order automatically.
Invoices, unpaid work, return shipping and uncollected property must be handled under the applicable agreement, required notices and applicable law. These general Terms do not automatically transfer ownership to Zypher or authorize disposal of a customer's property simply because a deadline passed or a message went unanswered. Any lawful storage, lien, collection or disposal process requires its own applicable basis and notice requirements.