Prior to purchase, please read the following:
In the “Comments / Notes” section at checkout, please provide the following information for your Mystery Box:
● Which video game systems you would like games for?
Additional Information:
● All Mystery Box items are selected at random.
We will do our best to accommodate your preferences and exclusions whenever possible.
However, please note that Mystery Boxes are meant to be a surprise and may not perfectly match every request.
● We will not include sports games unless explicitly asked for.
● Video games may not include original cases, manuals, inserts, promotional items, or DLC codes unless explicitly stated.
● Mystery Box Guarantee: The total value of items included will exceed the sub-total purchase price* by at least 5%, based on our current store pricing at the time of purchase.
**(sub-total purchase price does not include sales tax or shipping costs)**
● Final Sale / No Returns: Mystery Boxes are sold as-is. The Mystery Box as a whole, or individual items within it, cannot be returned or exchanged.
If an item arrives defective or non-functional, please contact us. Upon return and inspection of the defective item, we will:
- Replace it with the same item if available, or
- Substitute it with another randomly selected item of equal or greater value.
By purchasing a Mystery Box, you acknowledge that you are comfortable receiving randomly selected items. We truly appreciate your trust and will always do our best to match your preferences.