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← Selling Guide

BEFORE YOU BUILD YOUR LIST

Condition guidelines.

Know what to include, what to check, and what to tell us before you ship. Open any section for a closer look.

Completeness and condition are different.

Loose, Game & Case, and Complete describe what comes with your item. Every item is also inspected for authenticity, physical condition, and functionality.

01 · Loose

The game disc or cartridge only. No original case or manual is required.

02 · Game & Case

The game and original case are included. A physical manual may be missing.

03 · Complete

The game, original case, and original manual, when that title originally came with a manual.

Games

Check the exact title, platform, and contents before choosing an offer.

Disc games: discs, artwork & cases
  • Check the disc: look for cracks, disc rot, severe scratches, and damage to the label side. Disclose damage or reading problems in your item notes.
  • Match the contents: the disc and case should match the exact game and platform selected. Tell us about missing discs or other contents.
  • Inspect the case and artwork: note broken cases, damaged artwork, missing manuals, and replacement packaging.
  • Choose completeness honestly: select Game & Case for a game with its original case but a missing manual. Use Complete only when the required contents are present.
Cartridge games: labels, shells & contacts
  • Check the cartridge shell, label, and contacts for damage or corrosion.
  • The game must be authentic. Counterfeit and reproduction items are not accepted.
  • Tell us about damaged or replacement labels, shell damage, save problems, or intermittent operation.
  • Select the completeness option that matches what you are sending. If original packaging or required contents are missing, do not choose Complete.
Missing manuals, cases or other contents

If you only have the game, choose Loose. If you have the game and original case but no manual, choose Game & Case where offered. Complete requires the original manual when that title originally included one.

Do not assume a replacement case, printed artwork, or a different edition matches the listed offer. Add clear notes and ask us before shipping if you are uncertain.

Sealed games, variants & items without a matching offer

Use the exact title, platform, and item listing whenever available. For a sealed copy, unusual edition, or item that does not clearly match an offer, request a collection review with photos and a description.

A review request does not guarantee acceptance or a price. Wait for an approved offer and shipping instructions.

Send photos for review →

Consoles, handhelds & accessories

Match your model and include the parts required by its listing.

Consoles: testing & required components
  • Confirm the exact system and model. Check the requirements for the selected offer.
  • Test power, video output, ports, disc or cartridge reading, and other core functions.
  • Include the required cables, controllers, and other listed components. Note anything missing or replaced.
  • Disclose intermittent faults, physical damage, overheating, corrosion, liquid damage, or online bans.
  • Remove your accounts, personal data, passcodes, and parental locks before shipment.
Handhelds: screens, controls & charging
  • Check both screens where applicable, buttons, sticks, touch input, charging, and game reading.
  • Note screen damage, dead pixels, hinge damage, charging faults, battery problems, or other functional issues.
  • Check the listing for required chargers and other components. Tell us about anything missing.
  • Remove accounts, personal information, and locks before sending the system.
Controllers & accessories: the exact item matters
  • Use the matching controller or accessory listing, including model where specified.
  • Check sticks, buttons, triggers, cables, ports, and wired or wireless connection as applicable.
  • Disclose stick drift, broken buttons, connection faults, corrosion, and missing parts.
  • If a third-party item, replacement part, or incomplete accessory does not clearly match a listing, ask us to review it first.

Before you pack your box

The details you provide help us assess your items accurately.

Cleanliness, strong odors & authenticity

Items should be reasonably clean and free of strong smoke, mildew, pet, or other persistent odors. Disclose corrosion, liquid or insect contamination, and any other concerns before shipping.

Counterfeit and reproduction items are not accepted. Undisclosed damage or other problems can reduce or remove an item’s value.

What to include in your item notes

Use Add note on each item in your sell list for missing pieces, damage, testing results, replacement packaging, and functional issues. Use the general note for information that applies to the whole shipment.

For items needing photos or a spreadsheet, use the collection-review form before shipping. Clear photos should show the item, included parts, and any damage.

Inspection, value changes & items that cannot be accepted

Buy List totals are estimates. We inspect authenticity, condition, completeness, cleanliness, and functionality after arrival. Differences from your submission may change the final approved value.

Items sent to Zypher are not returned after inspection, including rejected items and items assigned zero trade-in value. Only send items you intend to sell, and ask about uncertain items first.

Still unsure about an item?

Send your questions to Support@ZypherTrading.com before shipping, or submit photos of your collection for review.

Request a collection review