THE DETAILS, ALL IN ONE PLACE
From finding your console’s full Buy List to choosing cash or credit. Pick a topic, or expand the answers below.
Find an offer, choose what is included, and review your items.
Yes. Choose a system in the Buy List dropdown, or select its bubble on Browse Systems. You can then expand Games, Consoles, and Controllers & Accessories to see every current offer for that system.
Search stays within the system you selected. Choose All systems to search across platforms.
Browse all systems →The Buy List reflects current buying needs. Send an unlisted item or a mixed lot through our collection-review form. Include the title, system, condition, and photos or an inventory where possible.
A request does not guarantee a purchase or a value. Wait for an approved offer before shipping unlisted items.
Yes, where a suitable offer is listed. Loose means the disc or cartridge alone. Game & Case means the game and original case; the manual may be missing. Complete requires the original manual when that title originally came with one.
Read the condition guidelines →Choose the condition and quantity before adding an item. On Your Sell List, you can adjust quantities, remove items, and add a note to an individual item. Use the general note for anything that applies to the entire list.
Submit separate entries for copies with different completeness options, and disclose individual faults in the notes.
Your working list is saved in this browser on this device. It does not automatically transfer to another device, and clearing browser storage can remove it.
Saving a list is not submitting it. Review your items, choose a payout, fill in your details, acknowledge the selling terms, and select Submit Sell List. Look for the success confirmation. You can also use Print / Save or Copy Quote to keep your own copy.
Choose your payment option when reviewing your list.
In Your Sell List, use the required “How would you like to be paid?” section. Choose Cash and select PayPal, Venmo, or Cash App, or choose digital Zypher Store Credit.
The Cash/Credit buttons above the Buy List change the prices you are viewing. Your actual payout choice is confirmed separately in the review form and included with your submission.
Store credit is worth 15% more than the final approved cash value. For example, a $100 approved cash payout becomes $115 in digital Zypher store credit.
The bonus is calculated after inspection, so the credit amount follows any changes to the approved cash value.
Submitted Buy List prices are held for up to 30 days, subject to inspection. The condition and completeness of the items still need to match your submission.
Browsing offers, saving a list on your device, or sending a collection-review request does not create a submitted Buy List quote.
We check the items after they arrive. Missing pieces, a different condition than selected, damaged artwork or labels, severe disc damage, non-working hardware, counterfeit items, corrosion, contamination, strong odors, or account locks may affect the final value.
Describe any concerns before shipping so we can help you choose the right next step.
Check the requirements before sending anything.
For a submitted Buy List with a cash value of $250 or less, you arrange and pay for inbound shipping. For a submitted Buy List over $250, contact Zypher before shipping for a free prepaid inbound label.
The threshold is based on Buy List cash value, before the store-credit bonus. A collection-review request needs an approved offer and shipping instructions first.
Check your contents against the sell list, remove personal accounts and locks from systems, and use a sturdy box. Protect discs and cases from heavy hardware, cushion each item, and fill empty space to prevent movement.
Seal the box securely. If arranging your own shipping, use a trackable service and keep the tracking number.
Full shipping & payment guide →No. Items sent to Zypher are not returned after inspection, including rejected items and items assigned zero trade-in value.
Only ship items you intend to sell. If you are unsure about condition, authenticity, completeness, or whether we buy an item, ask us before sending it.
Contact Support@ZypherTrading.com with your question and the details of your submitted list. We can help with condition questions, required parts, your quote, or a prepaid label for a qualifying Buy List.
Show us the whole collection, including items outside the Buy List.
Yes. Use Sell a Collection to describe the entire lot and the systems included. Add condition notes, photos, an inventory, or a viewable collection link.
We review the request before confirming an offer. Please wait for approval and shipping instructions rather than shipping from the request alone.
Yes. The collection form accepts JPG, PNG, WebP, HEIC, and HEIF photos; Excel .xlsx and .xls files; and CSV inventories, including a PriceCharting collection export. You can also paste a viewable PriceCharting or spreadsheet link.
Attach up to 20 files, with a maximum of 15 MB per file and 50 MB total. The form lists selected files so you can review or remove them before submitting.
Include a clear inventory with titles, platforms, quantities, and what is included with each item. List missing parts and known faults. Add an overall photo of the collection and close-ups of damage or items that need a closer look.
Make sure any shared link is viewable. Inventory or PriceCharting values provide context; they are not a confirmed Zypher offer.
Build a sell list for listed items, or send your collection for review.
Build your sell list Sell a collection →